We carry out work in our workshop or at the customer's premises

Privacy policy

The controller within the meaning of data protection laws, in particular the EU General Data Protection Regulation (GDPR), is

Kran Service Helge Dodt
Am Glaswerk 10, D-01640 Coswig

Telephone number: +49 3523 530489 / FAX: +49 3523 534929
E-mail: info@kshd.de
Authorized managing director: Helge Dodt

Value added tax identification number in accordance with § 27a of the Value Added Tax Act: DE 193 722 934

This website was realized by falconDev / Teamanda in partnership with Blackfire

Collection of general information when visiting our website

Type and purpose of processing: When you access our website, i.e. if you do not register or otherwise transmit information, information of a general nature is automatically collected. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your internet service provider, your IP address and similar.

They are processed for the following purposes in particular:

  • Ensuring a smooth connection to the website,
  • Ensuring the smooth use of our website,
  • Evaluation of system security and stability and
  • to optimize our website.

We do not use your data to draw conclusions about your person. However, we reserve the right to check the server log files retrospectively if there are concrete indications of unlawful use.

Legal basis and legitimate interest:

Processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in improving the stability and functionality of our website as well as ensuring system security and detecting misuse.

Recipient:

Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

Storage duration:

The data is deleted as soon as it is no longer required for the purpose for which it was collected. This is generally the case for the data used to provide the website when the respective session has ended.

Provision prescribed or required:

The provision of the aforementioned personal data is neither legally nor contractually required. However, without the IP address, the service and functionality of our website cannot be guaranteed. In addition, individual services may not be available or may be restricted. For this reason, an objection is excluded.

Contradiction

Please read the information on your right to object under Art. 21 GDPR below.

Reach measurement

Nature and purpose of processing

Reach measurement is used to evaluate the flow of visitors to our online offering and may include behavior, interests or demographic information about visitors, such as age or gender, as pseudonymous values. With the help of reach analysis, we can, for example, recognize at what time our online offer or its functions or content are most frequently used or invite reuse. We can also understand which areas require adjustment.

The tools we use to measure reach can be found below.

Legal basis

The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest. The measurement of reach and the resulting information are suitable for adapting the website.

Receiver

We use technical service providers for the operation and maintenance of our website who act as our processors.

Storage duration

Information on the storage period can be found in the information below on the tools used.

Provision prescribed or required

The provision of data is neither legally nor contractually required.

Contradiction

Please read the information on your right to object under Art. 21 GDPR below.

Cookies and similar technologies

Like many other websites, we also use so-called “cookies”. Cookies are small text files that are stored on your end device (laptop, tablet, smartphone, etc.) when you visit our website.

You can delete individual cookies or the entire cookie inventory. You will also receive information and instructions on how to delete these cookies or block their storage in advance. Depending on your browser provider, you will find the necessary information under the following links:

Mozilla Firefox, Internet Explorer, Google Chrome, Opera, Safari

Basics on cookies and the TDDDG

The use of cookies has been subject to the Telecommunications Digital Services Data Protection Act (TDDDG) since December 1, 2021. According to Section 25 TDDDG, the storage of information on your end device or access to it is only permitted with your consent, unless this is absolutely necessary so that we can provide you with a service you have expressly requested.

Storage duration and cookies used:

If you allow us to use cookies through your browser settings or consent, the following cookies may be used on our websites:

Please note that it may be necessary to reload the website and remove cookies that have already been set. Further information on this can be found in this privacy policy.

Technically necessary cookies

Nature and purpose of the processing:

We use cookies to make our website more user-friendly. Some elements of our website require that the accessing browser can be identified even after a page change.

The purpose of using technically necessary cookies is to simplify the use of websites for users. Some functions of our website cannot be offered without the use of cookies. For these, it is necessary for the browser to be recognized even after a page change.

Legal basis and legitimate interest:

The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in a user-friendly design of our website. The processing is carried out in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in a user-friendly design of our website and in accordance with § 25 para. 2 no. 2 TDDDG, as these cookies are absolutely necessary.

Recipient:

Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

Provision prescribed or required:

The provision of the aforementioned personal data is neither legally nor contractually required. However, without this data, the service and functionality of our website cannot be guaranteed. In addition, individual services may not be available or may be restricted.

Contradiction

Please read the information on your right to object under Art. 21 GDPR below.

Technically not necessary cookies

Furthermore, we use cookies to better tailor the offer on our website to the interests of our visitors or to generally improve it on the basis of statistical evaluations.

To find out which providers use cookies, please refer to the information provided on the display, tracking, remarketing and web analysis technologies used.

Legal basis

The legal basis for this processing is your consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG.

Receiver

Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

For further recipients, please refer to the information below on the display, tracking, remarketing and web analysis technologies used.

Third country transfer

Please refer to the lists of the individual display, tracking, remarketing and web analysis providers for more information.

Provision prescribed or required

Of course, you can also view our website without cookies. Web browsers are regularly set to accept cookies. In general, you can deactivate the use of cookies at any time via your browser settings (see Revocation of consent).

Please note that individual functions of our website may not work if you have deactivated the use of cookies.

Revocation of consent

You can revoke your consent at any time via our cookie consent tool.

Profiling:

To what extent we analyze the behavior of website visitors with pseudonymized user profiles, please refer to the information below on the display, tracking, remarketing and web analysis technologies used.

Your rights as a data subject

You can exercise the following rights at any time using the contact details provided for our data protection officer:

  • Information about your data stored by us and its processing (Art. 15 GDPR),
  • Correction of incorrect personal data (Art. 16 GDPR),
  • Deletion of your data stored by us (Art. 17 GDPR),
  • Restriction of data processing if we are not yet allowed to delete your data due to legal obligations (Art. 18 GDPR),
  • Objection to the processing of your data by us (Art. 21 GDPR) and
  • Data portability, provided that you have consented to the data processing or have concluded a contract with us (Art. 20 GDPR).

If you have given us your consent, you can revoke it at any time with effect for the future.

You can contact a supervisory authority at any time with a complaint, e.g. the competent supervisory authority in the federal state of your place of residence or the authority responsible for us as the controller. A list of supervisory authorities (for the non-public sector) with addresses can be found at BFDI Bund.

Contact form and e-mail/telephone contact

There is a contact form on our website that can be used to contact us electronically. If a user makes use of this option, the data entered in the input mask will be transmitted to us and stored.

The following data is also stored at the time the message is sent:

  • URL from which the request was made
  • Date and time
  • IP address
  • Browser data

It is possible to contact us via the e-mail addresses provided. In this case, the user’s personal data transmitted with the e-mail will be stored. This includes the date and time the email was sent, the email address, IP addresses and information about the servers involved in the email communication.

You can contact us via the telephone numbers provided. We collect log data that includes your telephone number and the duration of the call.

Regardless of the type of communication selected, we collect the content of your request. Your data will be stored for the purpose of individual communication with you.

Legal basis

The data is processed on the basis of a legitimate interest (Art. 6 para. 1 lit. f GDPR).

Our legitimate interest in processing your data is to enable you to contact us easily.

If you contact us to request a quote, the data will be processed to carry out pre-contractual measures (Art. 6 para. 1 lit. b GDPR).

Receiver

Recipients of the data may be technical service providers who act as processors for the operation and maintenance of our website.

Storage duration

Data will be deleted no later than 12 months after the contact has been processed.

If there is a contractual relationship, we are subject to the statutory retention periods. These are generally 6 or 10 years for reasons of proper accounting and tax law requirements.

Provision prescribed or required

The provision of your personal data is voluntary. However, we can only process your request if you provide us with the necessary data and the reason for the request.

Contradiction

Please read the information on your right to object under Art. 21 GDPR below.

SSL encryption

To protect the security of your data during transmission, we use state-of-the-art encryption methods (e.g. SSL) via HTTPS.

Instagram

Nature and purpose of processing

We integrate content from the Instagram service on our website. The integration takes place only after your express consent via our consent management tool. A connection to the Instagram or Meta servers is only established after consent has been granted.

Through the integration, personal data, in particular your IP address, information about your browser, operating system, device data and information about the use of our website can be transmitted to Instagram. If you are logged in to Instagram during your visit, Instagram can assign the visit to our website to your user account.

The integration takes place in order to present our company’s content on Instagram in an appealing way and to improve our online presence.

Legal basis

The processing takes place exclusively on the basis of your consent in accordance with Art. 6 para. 1 lit. a GDPR and § 25 para. 1 TDDDG. Consent can be revoked at any time with effect for the future via the settings of our consent management tool.

Receiver

is the recipient of the data:

Meta Platforms Ireland Limited Merrion Road
Dublin 4 D04 X2K5 Ireland

Storage duration

We do not store any personal data as part of the integration itself. For information on the storage period of the data processed by Meta, please refer to the data protection information of Instagram or Meta.

Third country transfer

A transfer of personal data to the USA cannot be ruled out. Meta Platforms Inc. is certified in accordance with the EU-US Data Privacy Framework. The data transfer is based on the adequacy decision of the European Commission.

Provision prescribed or required

The provision of your data is voluntary on the basis of your consent. No Instagram content will be loaded without your consent.

Revocation of consent

You can revoke your consent at any time with effect for the future via our consent management tool.

Further information can be found in Instagram’s privacy policy: To Instagram

Hetzner

Nature and purpose of processing

We host our website with Hetzner. This automatically creates server log files containing information about access to our website (IP address, browser type, operating system, referrer URL, time of access). This data is used for the technical provision and security of the website.

Legal basis

The use of Hetzner is based on Art. 6 para. 1 lit. f GDPR. We have a legitimate interest in displaying our website as reliably as possible. If cookies are set, this is done on the basis of Section 25 (2) No. 2 TDDDG (technically necessary).

Receiver

Hetzner Online GmbH, Industriestr. 25, 91710 Gunzenhausen

Storage duration

Server log files are automatically deleted after 7 days.

Third country transfer

There is no transfer to a third country, as Hetzner is a German company.

Provision prescribed or required

The provision is technically necessary for the operation of the website.

Revocation of consent

As the use is based on legitimate interests, no revocation is required. However, you can object in accordance with Art. 21 GDPR.
Details can be found in Hetzner’s privacy policy: About Hetzner

Order processing

We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract prescribed by data protection law, which ensures that the provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

Cloudflare

Nature and purpose of processing

We use the “Cloudflare” service for a globally distributed content delivery network with DNS. The information transfer between your browser and our website is technically routed via the Cloudflare network. This enables Cloudflare to analyze the data traffic between your browser and our website and to serve as a filter between our servers and potentially malicious data traffic from the Internet. Cloudflare may also use cookies or other technologies to recognize Internet users.

Legal basis

The use of Cloudflare is based on our legitimate interest in providing our website as error-free and secure as possible (Art. 6 para. 1 lit. f GDPR).

Receiver

Cloudflare Inc, 101 Townsend St., San Francisco, CA 94107, USA

Storage duration

The data is deleted as soon as it is no longer required for the provision of the service. Log data is usually deleted automatically after 30 days.

Third country transfer

Cloudflare Inc. is certified according to the EU-US Data Privacy Framework. The data transfer to the USA is based on the adequacy decision of the EU Commission of July 10, 2023.

Provision prescribed or required:

The provision is technically necessary for the secure and stable provision of the website.

Revocation of consent

As the use of Cloudflare is based on legitimate interests, no revocation is required. However, you can object in accordance with Art. 21 GDPR.
Details can be found here: About Cloudflare

Order processing

We have concluded a data processing agreement (DPA) with the above-mentioned provider. This is a contract prescribed by data protection law, which ensures that the provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

Right of objection

You have the right to object, on grounds relating to your particular situation, at any time to processing of personal data concerning you which is based on point (e) or (f) of Article 6(1) GDPR, including profiling based on those provisions.

We will no longer process the personal data concerning you unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defense of legal claims.

If we process your personal data for direct marketing purposes, you have the right to object to the processing at any time; this also applies to profiling insofar as it is associated with such direct marketing.

If you object to processing for direct marketing purposes, we will no longer process your personal data for these purposes.

Recipient of an objection

Kran Service Helge Dodt
Am Glaswerk 10, D-01640 Coswig

Telephone number: +49 3523 530489 / FAX: +49 3523 534929
E-mail: info@kshd.de
Authorized managing director: Helge Dodt
Sales tax identification number according to § 27a of the German Sales Tax Act: DE 193 722 934

Changes to our privacy policy

We reserve the right to adapt this privacy policy so that it always complies with current legal requirements or to implement changes to our services in the privacy policy, e.g. when introducing new services. The new privacy policy will then apply to your next visit.

The privacy policy was created with the help of activeMind AG, the experts for external data protection officers (version #2025-06-10): To activeMind